Delivery Information
Delivery Information
At Catchers, we are committed to providing efficient and transparent delivery services for every product we supply, from a single dressing table to a full commercial kitchen fit out.
Furniture Delivery
01 / SERVICE TYPESWe will contact you 1 to 2 working days in advance of your delivery
Deliveries take place between 10am and 5pm on weekdays
No deliveries take place on public holidays
White Glove Service
Our premium delivery option is built for customers who want everything handled, from the truck to the final placement in the room. Contact us for pricing and arrangements.
- Upstairs delivery included
- Packaging fully removed on site
- Basic furniture assembly
- Item placed in your desired location
Small General Items
03 / ESTIMATED TIMES| Location | Estimated delivery time |
|---|---|
| Auckland | 1 to 2 working days |
| North Island | 1 to 3 working days |
| South Island | 2 to 5 working days |
| Rural areas | Up to 5 additional working days |
Important Notes
04 / GOOD TO KNOWYou will receive an automatic email with a tracking number as soon as your order is dispatched.
A signature is required on delivery unless another arrangement has been agreed with our team.
Additional costs may apply if a scheduled delivery is missed and needs to be rebooked.
A 25% restocking fee applies to products returned due to an insufficient address or unavailability.
Delivery Tips
05 / BEFORE YOUR DELIVERYStill have a question about your delivery?
Our Auckland team is on hand to help with timing, access, or anything else about your order.
Call 09 444 0852