Click & Collect
At Catchers, we offer a convenient Click and Collect service to enhance your shopping experience. Here's what you need to know:
How It Works
- Shop online and select "Click and Collect" at checkout
- Choose your preferred pickup time using our booking link
- Receive a confirmation email with your pickup details
- Collect your items at our designated pickup point
Benefits
- Free service
- Avoid shipping fees
- Schedule your pickup at your convenience
- Reduce wait times and avoid congestion
Pickup Location
6 Target Court, Wairau Valley, Auckland
Collection Process
- Bring your order confirmation and ID
- Arrive at your scheduled pickup time
- Our staff will assist you with your pickup
Important Notes
- You'll receive a booking link to schedule your pickup time
- Scheduling helps us manage traffic and provide a better pickup experience
- Orders are typically ready within 3 business days for in-stock items
- You'll receive an email when your order is ready for collection
- For pickups later than 2 weeks, we charge a storage fee of $5 per item per day
- This fee can be waived if you arrange for extended storage in advance
- Please check item availability before placing your order
Third-Party Pickup
If a friend or third party will be collecting your order:
- Inform us in advance via email or phone
- Ensure they bring the order confirmation and their ID
Tips for a Smooth Pickup
- Book your pickup time promptly using the provided link
- Ensure your contact details are up to date
- Arrive at your scheduled time to avoid delays
- If you need to delay pickup beyond 2 weeks, contact us to arrange extended storage
For any questions about our Click and Collect service, please contact us at 09 444 0852.